External/Internal Factors Paper Essay

extraneous(a)/ versed Factors innate and external factors ground put to work excise the four functions of forethought within a caper. Globalization, engineering, innovation, diversity, and ethics are key factors that a follow all essential(p) consider in do to be happy and substantiation competitive with other companies in the alike(p) field. This paper will identify the region UPS is taking to be a successful alliance. UPS is a orbiculate comp either with wholeness of the most widely recognized brands somewhat the world. UPS is also the worlds largest packet obstetrical delivery telephoner and leading global go awayr of specialized raptusation and logistics run (UPS, 2008). The flow of goods, funds and information is managed on a daily basis in more than 200 countries and territories oecumenic. think interior(a)Internal factors affect planning for UPS. Planning is based on knowledge of the companys finances, type of proceedss provided, fibre control, em ployee motivation and morale. In order for UPS for expect to be a profit competent company, trouble must(prenominal)iness consider all purchasable options while still delivering tonus service and keeping the happiness of its employees. Finances will search on the amount of assembly line UPS receives. The expect for services will determine how some(prenominal) employees UPS will hire and train to hang in the production line moving to exclude delays in the delivery of packages.Planning ExternalExternal factors canful also shimmer an important role in planning. several(prenominal)(prenominal) factors such as weather, gas prices and holidays can affect planning. If possible centering must plan approximately hurricanes, floods, snowstorms and other inborn disasters. When gas prices rise, shipping cost increase, which can apparent motion profits to decrease. Holidays will also increase the rent fordelivery services and must be planned accordingly.Organizing InternalU PS is a well-organized company. However, several factors exist which can affect how UPS does business in the industry. Organization is important and plays a major role for UPS and its employees. UPS employees play an essential role in developing an thanksgiving perception by its nodes. In order to stay organizes UPS daily proceedings number on employees in varies departments. For the internal factors the jump line of communication will be the employee which are designate to take and pass around the orders, then passes the information to the person which wads the delivery trucks.In the dissemination centralise the employees loading the truck and the tress number one wood whole kit together to en accredited the customers receives their packages in a timely manner. Employees working in the statistical distribution center must make reliable the packages are separated and loaded on the trucks correctly. Once the trucks take up been loaded the driver is responsible for maki ng the delivers on schedule. by dint of planning, organizing and effective teamwork the employees are able to aliment the customers satisfied.Organizing ExternalExternal factors affect how UPS does business. several(prenominal) factors such as the increase in gas prices, mechanical problems with delivery trucks and or regulatory laws implemented by the US Department of carry-over. match to UPS, the Department of Transportation has modified the shipping paper requirements to accept the number and type of packages (UPS, 2008). All unsteady material items shipped must follow the new-fangled timedizations (UPS, 2008). Due to the new regulations production and delivery time maybe affected. With the increase in gas prices a surcharge may be added to all shipments. Addition locomote will need to be taken to make sure delivery trucks aid is completed on a procedure basis to ensure trucks do not break down beca commit it will cause a delay in the delivering of packages. bon t on performance is thus affected by such external factors.Leading InternalManagement effectiveness, an internal factor, also affects company performance. Highly effective managers must be leaders of the people around them. A good leader can prompt employees to function and work as a collective unit. At UPS, every employee is assigned a specific duty andresponsibility. To reserve the employees aware of the circumstance of the department periodic or monthly acceptings are held to comfort employee/management communications and discuss any problems that may arise. Occasionally, employees will experience problems and make-up to management immediately for re resultant role. The role of UPS management is to encourage the employee to perform at a high level of competence. Management must seek to motivate their employees and stay in contact with them in order to meet the goals of the company.Leading ExternalBased on the information from UPS website, external factors is address in the UPS Code of Business Conduct (UPS, 2008). According to the UPS Cod of Business Conduct, UPS is committed to conducting its business compliance with all applicable laws and regulation in accordance with the highest ethical principles. In addition all employees must coincide and abide by the same rules to keep open the UPS status for h whizzsty, integrity and high quality service. The external factors also include account employees misconduct by customers, the time install of delivering packages and customer complaints due to late deliveries or damaged goods.GlobalizationAccording to The give in of Business magazine UPS Corporate Globalization, globalization at UPS began in the 1970s outside of the U.S (Robinson). Globalization was implemented in westbound Germany and Canada when UPS built brown operations that resembled the U.S. internal model. With the potential of a single European economy on the horizon, in the mid-1980s UPS recognized a need to flip ones lid their opera tions and expanded their international charge beyond West Germany and Canada (Robinson). UPS customers were looking for an co-ordinated carrier that would handle all the transport requirements, door-to-door in the U.S. and throughout the world. through an aggressive strategy of acquisitions and service partners agreements UPS was able to a worldwide distribution network. The worldwide distribution network included the beginning pan-European integrated air and ground distribution network that was similar to the UPS domestic U.S. operation UPS has in organise. Today, the UPS service area includes dawn than 200 countries and territories as well as every address in and around the United States.TechnologyIn the grammatical case of major problems, UPS has an IT professional applied science solution department that can be swear (UPS, 2008). UPS technology system is easy and enables customer to track, rate and ship their packages. The IT department makes sure the system has up-to-dat e software that enables customers to influence their shipments without any delays. By staying organized, UPS customers can be assured their packages will be delivered on time. With the tracking system UPS has in place customers can track the status of packages on the UPS website with a tracking number. UPS delivers internationally and use advanced technology which enables UPS to track and shape shipments. Advances in todays technology allow UPS to reassure its customer important documents are safe. UPS also offers a technology that enables users to have a shortcut on his or her laptop for the purpose of checking the status of shipping and delivery of packages.InnovationIn 1991-1999 Consistent Innovation stated in 1993 UPS delivered 11.5 million packages and documents daily for more than one million firm customers (pressroom). Due to the capacious volume of clients UPS decided to implement a new system thingamabob that could maintain efficiency, keep prices competitive and provi de spare customer service. The handheld Delivery training Acquisition Device (DIAD) was implemented to take over and upload delivery information to the UPS network. The device include a digital meet of a recipients signature, allowing the driver quicker confirmation of final delivery. The device also allows the driver to stay in contact with the distribution center to provide current information on changes in pick-up schedules and other important messages that need to be relayed.DiversityUPS supports diversity by maintaining evaluate throughout the company from both employee and customers. This visibly helps direct the way UPS does business with its customers and suppliers and strengthens the lodge with a multi-cultural community of friends and neighbors for fast and running(prenominal) service. Diversity affects every aspect of management including planning, organizing, leading and controlling. In planning UPS must take into account the company is a international company. UP S must consider the carrying springer of its global customers. In order to be effective UPS must train itsemployees in both America and abroad in cultural differences and tolerance through incessant workshops, seminars or computer-based training.Managers delegationsOrganizing the company forces around the world can be difficult, but UPS must keep tables on all locations. Each location should have a headquarters base for separately region and have headquarters constitution regional activities on a regular basis. Additional requirements are set by in detain in diverse individual compliance programs developed by the appropriate departments based on specific expertise and training. UPS drivers have a regular routine for sorting our packages and identifying specific generation of delivers. Should a delivery problem occur, the liberate is addressed by delegating work to another employee to complete. By researching and understanding UPS constitution and procedures the company is d oing a good job. As long as the UPS continue to receive its customers the company will continue to resurrect and succeed.ReferencesUps.com (2008). Important Hazardous Materials Regulatory Changes. Retrieved April 15, 2009 from http//www.ups.com/ capabilityedness/us/en/ to the highest degree/ word/service_updates/regulatory_update.html Ups.com (2008) IT Professional. Retrieved April 15, 2009 from http//www.ups.com/content/us/en/bussol/itprof/index.html Ups.com (2008). Diversity. Retrieved April 15, 2009 from http///www.ups.com/content/us/en/bussol/ititprof/index.html Pressroom.com (1991-1999). Consistent Innovation. Retrieved April 16, 2009 from http//www.pressroom.ups.com/about/history/consistent_container/0,27530 0.html Robinson.edu. The State of Business Magazine UPS Corporate Globalization. Retrieved April 16, 2009 from http//www.robinson.gsu.edu/magazine/forporate.html